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You can also search near a city, place, or address instead. I had a really great experience today taking the Basic Photography 1 & 2 classes. They were 3 hours each and took from 930 to 430.
Although it made for a long Saturday in the classroom I am glad I finally invested the time to try to understand my camera. The first part was more of a 'Getting started' where all the buttons and functions are explained as well as lenses and memory cards. The 2nd part actually involved putting elementary principles into practice and going outside and taking pictures of each other. The time required put into perspective how thorough the class had to be to help understand how cameras work in order to be able to capture a great image. I recommend taking both classes the same day if possible because after the first class I didn't get a good enough understanding to be able to start to take pictures on my own.
After the 2nd class I felt like I had enough classroom practice to be able to play with the camera on my own. The instructor was very knowledgeable (a current photography professor at Northwest Vista) and recommended many resources and products he knew of to help in taking the types of pictures students asked for without sounding like a salesperson. He gave feedback & suggestions while we were taking photos so we could improve. The best part is the VALUE.
I paid $70 for both classes and compared to other photog schools around town this is a steal! I have never, ever, in my life received the quality of customer service that I have from this store. Not only did they genuinely ask me with interest what I was looking for in my photography, and what my end goals were, but they offered any assistance they could in helping me accomplish those goals. They did whatever they could to help facilitate me, and provide the photography experience I was looking for. I am now a lifetime customer of this store. The best customer service experience I have ever had.
I actually was just passing through San Antonio on my way to central Mexico, and had ordered a mirrorless Samsung compact from them that was at a good price with rebate. They held it in stock for me until I arrived (about five days later), and they were good enough to throw in several free 'goodies' (SD card, cleaning kit, etc.), even though they probably didn't have much of a profit margin.
They struck me as very knowledgeable, and the store seemed like a great place to me, lots of interesting gear, kind of old school (in the best sense). Should I pass through that town again, I'll make a point of stopping in there; highly recommended! By chance I stopped in at the Camera Exchange store off of San Pedro and I was so surprised. This store was small but had so much there. I found there staff to be helpful with my questions. And they gave me their recommendations as well as more budget-friendly options.
I actually went back the following day with my camera and lenses in hand. I was looking at trading in one of my lenses that I don't get as much use out of. They gave me a quote which was lower than I expected and the guy helping me suggested I'd get just as much if not more if I looked at selling it on Craigslist or Amazon or similar sites. I really appreciated that advice and didn't hold it against them that they couldn't give me more. They also helped me pick out a new lens.
He listened to what I needed out of the lens and suggested two different ones giving me the pros and cons in the short and long term to both of them. All in all, I was impressed by there service and inventory. Looking forward to many trips back as well as trying out some of the classes they have to offer. I took basic 1&2 photography and Lightroom. Basic photography 1 was really good! Learned a lot! Basic 2 had a little more info but since it was a smaller class the teacher (Mr.
Cosby) answered more of our questions in detail. Which helped a lot! Lightroom was a tad of a disappointment. He stressed more on organizing the photos than editing them.
Organizing is important but I can more for the tips on editing and it felt kinda rushed since we didn't get to editing till the last hour of the 5 hour class. The classes are really good but the Lightroom is a tad over priced for what they teach you I believe. To the point. I spend quite a bit of money on my hobbies. This year alone ive spent in the 5 digits on cameras and lenses. NONE of them at Camera Exchange.
That's not because I don't give them first crack at my money. I try hard to support local business.
That's rare nowadays with so much competition online. Regularly and am always blown away by how hard it is to GIVE them my money and business.
Their staff is arrogant and sometimes rude. Just because i walk in in a T Shirt and jeans does not mean I am poor or an idiot.
I have lots of money and knowledge of cameras and lenses. But somehow, and every time I am treated poorly. Just this weekend. I walked in to buy a Summilux 50mm lens. I was ready to buy even though the lens was not in fantastic condition, i simply wanted to buy it and not buy online. I asked them for a lens cover.
Directions
Something that should ALWAYS be included with an $800 lens sale, they gave me such a hard time. I told them I did not need a name brand lens cover. Something cheap. Just to protect my lens. I can't believe they would turn down an $800 sale for a scuffed up lens BECAUSE a $5 lens cap was 'Extra'. As i have done so many times, i left without buying. I guess they have profit dollars coming out of their ears!
In this economy one would think that EVERY dollar, Every customer, Every sale is important. I guess not to this staff. Sad thing is that I have so many stores like this. I guess online shopping is the way for me. This review is well overdue! We have been coming to this place since my husband bought me my first 'fancy camera', the Nikon D7100. I absolutely love the customer service.
Chris helped us the last time we were there. He was very attentive and helpful. I appreciate the honesty. They don't try to sell you something because they'll make more money off of you. They tell you the product information as it is and let you decide for yourself. Every experience has been great.
We plan on coming back for future purchases!
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